SMS Privacy Notice

Caregivers: Volunteers Assisting the Elderly is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This SMS Privacy Notice outlines how we collect, use, and protect your personal information when you engage with us through SMS communications. In the event of any conflict between this policy and any other privacy policy or terms published, this SMS Privacy Notice shall govern with respect to SMS communications.

By opting in to receive SMS messages, you agree to the terms outlined in this SMS Privacy Notice. If you have any questions or concerns, please contact us directly.

1. SMS Consent and Data Collection

When you opt in to receive SMS communications from Caregivers: Volunteers Assisting the Elderly, we collect your mobile phone number and any other necessary information to communicate with you via text messages. Mobile opt-in data, including mobile phone numbers and records of consent, will not be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances. We will not purchase or acquire mobile phone numbers from third parties for the purpose of sending text messages.

2. Types of SMS Communications

If you have opted in, you may receive SMS messages related to:
— Administrative support
— Events and Donations
— Updates and scheduling

These messages are not marketing or promotional in nature.

3. Message Frequency and Rates

The frequency of SMS messages may vary based on account activity and the type of communication you are receiving. Message and data rates may apply depending on your mobile carrier and plan. Caregivers: Volunteers Assisting the Elderly is not responsible for any charges incurred by your wireless provider.

4. Opt-In Method

You may opt in to receive SMS messages from Caregivers: Volunteers Assisting the Elderly in the following ways:
— Verbally, during a conversation with a representative by phone or in person
— By initiating an SMS message to 805-658-8530

Consent is documented before any SMS messages are sent. Caregivers: Volunteers Assisting the Elderly does not send text messages to any individual who has not provided explicit consent.

5. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from Caregivers: Volunteers Assisting the Elderly. Upon receipt of a STOP request, one final confirmation message will be sent, and no further text messages will follow. You may also contact us to request removal from our messaging list.

6. Help and Support

If you need assistance, reply HELP to any SMS message you receive. You may also contact us at 805-658-8530, info@vccaregivers.org, or visit vccaregivers.org for support.